Returns & Exchanges
At True Classic, we want you to love your fit, which is why we offer a 30-day window for easy returns and exchanges on all items in their original condition. Whether the size isn't right or you've changed your mind, our hassle-free portal ensures you get the perfect look every time.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return or exchange.
- 2.Choose Your Outcome
Select whether you would like to exchange for a different size or color, receive store credit for future use, or get a full refund to your original payment method.
- 3.Pack and Label
Print your prepaid shipping label provided by the portal and securely pack your unwashed, unworn items into the original mailer or a box of your choice.
- 4.Ship and Track
Drop your package off at any authorized carrier location and keep your tracking number handy; we will process your refund or ship your new items once the package is received.